Procedure for placing a deposit and adopting a puppy:
What is a Non-Refundable Deposit?
Deposits are used to guarantee that your puppy will be reserved for you until they are ready to leave us and go to their new home. The deposit signifies you are making a commitment to bringing the puppy home when ready. The deposits are non-refundable if you change your mind or are otherwise unable to follow through with bringing the puppy home. You may, however, transfer your deposit to another litter within 12 months of the date the deposit was placed. This allows you to not lose your deposit amount if something happens where you are unable to get your puppy. Also, if something happens where your puppy is not available due to an unfortunate circumstance on our end, we will refund your deposit 100%.
Deposit & Payment Information:
$500, applied toward the purchase price of an individual puppy, will be paid as a deposit to hold the puppy for you until we designate the puppy is ready to be re-homed, a specified "available date" between 9 and 10 weeks old (stated on the litter page). We do not hold puppies for individuals without deposits being placed. Inquiries come in at various times and a puppy that is available one day could be spoken for the same or next day. (If the deposit is mailed or if prior arrangements are made, we will hold your choice of puppy while the deposit is in transit when tracking is provided.)
GENERAL INFORMATION We begin taking deposits on a litter once we have taken photos of the puppies individually and have uploaded the photos to our website (usually between 1-3 weeks of age depending on our current family schedules). We take photos at this time, then at 3, 5, and 7 weeks of age and also provide weekly milestone updates via email as they grow. All photos and updates of your puppy will be sent directly to you to your email address.
Puppies can generally start going to new homes at the 9th week of age (10 weeks if shipped). The exact transfer dates will be determined by us as the breeder as the health and safety of the puppies is our first priority.
PAYMENT METHODS For deposits we accept all payment forms accepted through PayPal (credit card, bank transfer, etc.). You can now pay by invoice with PayPal even if you do not own a registered PayPal account. You will receive a receipt from PayPal as well as a signed receipt from us. We are no longer able to take personal or business checks for any part of the transaction due to unfortunate past issues with fraudulent checks and the time it can take them to clear.
Please allow us to send you a custom invoice through PayPal before you attempt to place your deposit. The invoice will have all of the puppy and litter information, balance remaining, and other details of the specific transaction.
Once a deposit is received you will receive a signed deposit receipt through email.
FINAL PAYMENT The balance remaining may be paid by cash at the time of pickup in person, or via PayPal at least 3 days prior to pickup or prior to the shipping date. Please note that it may take up to 3 business days for a PayPal payment to clear and you will not be able to take your puppy home until it goes through. This is why we do not accept PayPal in person. Cash is the only payment form we accept for final payment made in person. All payments must clear before the puppy is transferred to the buyer, including any necessary shipping and/or holding fees.
HOLDING We gladly hold puppies longer if we are requested to do so. Please make these arrangements as early as possible, preferably when the deposit is placed. We hold them at no charge through the 10th week. Beginning the day the puppies turn 11 weeks old, a charge of $10 a day will be added to the balance owed for vaccinations, food, and boarding. We do feel it is in the best interest of the puppy to be in their new homes by this age because they need the bonding and socializing of their new home and this is the ideal time for bonding with the beginning of more formal training.
We raise our dogs and puppies out of our home and are not a kennel facility. We do not allow visitors to our home any longer due to the spread of canine communicable disease, and issues with people coming when we're not at home. The puppies will be picked up locally at a designated meeting spot when ready to go to new homes unless shipping via the airline.
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Photos on site not to be used without permission.